Incidents | Planworth Incidents reported on status page for Planworth https://status.planworth.co/ https://d1lppblt9t2x15.cloudfront.net/logos/d5a39d713041ae720eb72696ecb944eb.png Incidents | Planworth https://status.planworth.co/ en SideDrawer recovered https://status.planworth.co/ Sun, 15 Mar 2026 17:50:01 +0000 https://status.planworth.co/#0db3a0e35c6a245841fc7fdb68d4caa4fdefacb5f3af75acdc57469ce2143f0d SideDrawer recovered SideDrawer went down https://status.planworth.co/ Sun, 15 Mar 2026 17:47:54 +0000 https://status.planworth.co/#0db3a0e35c6a245841fc7fdb68d4caa4fdefacb5f3af75acdc57469ce2143f0d SideDrawer went down SideDrawer recovered https://status.planworth.co/ Sun, 15 Mar 2026 09:33:59 +0000 https://status.planworth.co/#fd5bd2b814cabb5103f2c762c84913b4ee89f25bd6d8a5efb9b24599d78b1b18 SideDrawer recovered SideDrawer went down https://status.planworth.co/ Sun, 15 Mar 2026 09:31:50 +0000 https://status.planworth.co/#fd5bd2b814cabb5103f2c762c84913b4ee89f25bd6d8a5efb9b24599d78b1b18 SideDrawer went down Issues creating new SideDrawer connections https://status.planworth.co/incident/822022 Mon, 09 Feb 2026 19:19:00 -0000 https://status.planworth.co/incident/822022#c46947729fdf29a33faa3550ab055a1cb92b539ede17b1f5bca616ec93da9cdb We are experiencing an issue affecting the creation of new SideDrawer connections. Existing connections and access are not impacted. The issue has been reported to SideDrawer, and their team is actively investigating. SideDrawer recovered https://status.planworth.co/ Fri, 30 Jan 2026 17:39:52 +0000 https://status.planworth.co/#6664e02abd7e0662c8491cbbe15b72586d7b3d6d25528d0d38452a97ad1c9c11 SideDrawer recovered SideDrawer went down https://status.planworth.co/ Fri, 30 Jan 2026 17:38:11 +0000 https://status.planworth.co/#6664e02abd7e0662c8491cbbe15b72586d7b3d6d25528d0d38452a97ad1c9c11 SideDrawer went down Flinks recovered https://status.planworth.co/ Fri, 30 Jan 2026 16:55:25 +0000 https://status.planworth.co/#c665d336e3f07822508010338555bf13daeb82c04a5a6691522d127aa1d6694a Flinks recovered Flinks went down https://status.planworth.co/ Fri, 30 Jan 2026 16:53:26 +0000 https://status.planworth.co/#c665d336e3f07822508010338555bf13daeb82c04a5a6691522d127aa1d6694a Flinks went down SideDrawer recovered https://status.planworth.co/ Wed, 21 Jan 2026 00:27:57 +0000 https://status.planworth.co/#cc056ebbe30baf20a24efda4ee94ec2200c149aee16e94e4851fd379acee3a7c SideDrawer recovered SideDrawer went down https://status.planworth.co/ Wed, 21 Jan 2026 00:25:46 +0000 https://status.planworth.co/#cc056ebbe30baf20a24efda4ee94ec2200c149aee16e94e4851fd379acee3a7c SideDrawer went down SideDrawer recovered https://status.planworth.co/ Thu, 15 Jan 2026 17:26:03 +0000 https://status.planworth.co/#b38d9854c160269d525f97c62d364cffe120524c0043aa7c5937cf9af8709542 SideDrawer recovered SideDrawer went down https://status.planworth.co/ Thu, 15 Jan 2026 17:24:50 +0000 https://status.planworth.co/#b38d9854c160269d525f97c62d364cffe120524c0043aa7c5937cf9af8709542 SideDrawer went down SideDrawer recovered https://status.planworth.co/ Tue, 13 Jan 2026 16:44:04 +0000 https://status.planworth.co/#853947f34703836e81967b6c841bef9fbd8e5b1affb7d79937def45ae440c651 SideDrawer recovered SideDrawer went down https://status.planworth.co/ Tue, 13 Jan 2026 16:42:12 +0000 https://status.planworth.co/#853947f34703836e81967b6c841bef9fbd8e5b1affb7d79937def45ae440c651 SideDrawer went down SideDrawer recovered https://status.planworth.co/ Mon, 05 Jan 2026 09:59:51 +0000 https://status.planworth.co/#07e3763c341f8f3a9e94df552a5cd9a7bc4d3cde7c22bf6a1cfab6062fc1496c SideDrawer recovered SideDrawer went down https://status.planworth.co/ Mon, 05 Jan 2026 09:58:02 +0000 https://status.planworth.co/#07e3763c341f8f3a9e94df552a5cd9a7bc4d3cde7c22bf6a1cfab6062fc1496c SideDrawer went down SideDrawer recovered https://status.planworth.co/ Tue, 30 Dec 2025 12:56:58 +0000 https://status.planworth.co/#05d3624635b2811cf371792b47b7e9483885c1db2b9e467debf7e0e73aa8fb66 SideDrawer recovered SideDrawer went down https://status.planworth.co/ Tue, 30 Dec 2025 12:20:47 +0000 https://status.planworth.co/#05d3624635b2811cf371792b47b7e9483885c1db2b9e467debf7e0e73aa8fb66 SideDrawer went down SideDrawer recovered https://status.planworth.co/ Sun, 21 Dec 2025 11:49:57 +0000 https://status.planworth.co/#36cf58dd04dd13a6de2a06f511a75c432736e7fcc262d395ae92601fc12b85a9 SideDrawer recovered SideDrawer went down https://status.planworth.co/ Sun, 21 Dec 2025 11:44:53 +0000 https://status.planworth.co/#36cf58dd04dd13a6de2a06f511a75c432736e7fcc262d395ae92601fc12b85a9 SideDrawer went down Unable to connect to LaunchDarkly https://status.planworth.co/incident/581860 Tue, 27 May 2025 16:44:00 -0000 https://status.planworth.co/incident/581860#8a12c452a84ea7c8c35f1fba8cc92ab6ffe90da825ca13dc154903510de1458b From LaunchDarkly: This incident has been resolved. Unable to connect to LaunchDarkly https://status.planworth.co/incident/581860 Tue, 27 May 2025 13:54:00 -0000 https://status.planworth.co/incident/581860#2ca23e8800bab0b5442375fff162ee35a00e662ab6151845e8c79853f5bc053e Polling client-side SDKs are unable to connect to LaunchDarkly From LaunchDarkly: "Client-side and mobile SDKs are unable to connect to the Flag Delivery Network’s polling capability. Impacted SDKs will continue to serve last known-good flag values. Server-side SDK connectivity is unaffected, as is client-side and mobile streaming connectivity. The ability to manage flags is also unaffected." Scheduled Maintenance of Auth0 https://status.planworth.co/incident/417346 Thu, 22 Aug 2024 01:06:00 -0000 https://status.planworth.co/incident/417346#83be002a0ec0cd4778af3f9f1b3403186462e4db9c3e7726da53f08f68e16a1b Everything is working as normal again Scheduled Maintenance of Auth0 https://status.planworth.co/incident/417346 Thu, 22 Aug 2024 01:06:00 -0000 https://status.planworth.co/incident/417346#83be002a0ec0cd4778af3f9f1b3403186462e4db9c3e7726da53f08f68e16a1b Everything is working as normal again Scheduled Maintenance of Auth0 https://status.planworth.co/incident/417346 Thu, 22 Aug 2024 01:03:00 -0000 https://status.planworth.co/incident/417346#47352dc76a54ba45156892f779b9fbf64e6265cec1d2db97fc3fa4879658e6de Auth0 services work intermittently during maintenance Scheduled Maintenance of Auth0 https://status.planworth.co/incident/417346 Thu, 22 Aug 2024 01:03:00 -0000 https://status.planworth.co/incident/417346#47352dc76a54ba45156892f779b9fbf64e6265cec1d2db97fc3fa4879658e6de Auth0 services work intermittently during maintenance Scheduled Maintenance of Auth0 https://status.planworth.co/incident/417346 Thu, 22 Aug 2024 01:01:00 -0000 https://status.planworth.co/incident/417346#7f910fe5605f146e67a168ce11d5a541475745f039ba6a1b53ac7673a5fadebe Auth0 is currently down for scheduled maintenance Scheduled Maintenance of Auth0 https://status.planworth.co/incident/417346 Thu, 22 Aug 2024 01:01:00 -0000 https://status.planworth.co/incident/417346#7f910fe5605f146e67a168ce11d5a541475745f039ba6a1b53ac7673a5fadebe Auth0 is currently down for scheduled maintenance Issues with Client Discovery Login https://status.planworth.co/incident/356857 Wed, 17 Apr 2024 16:10:00 -0000 https://status.planworth.co/incident/356857#3c4422d60700a4654343eb88bed2ac65f02345b024df5e1787f037be1e09ea3c The issue has been resolved by Auth0. https://status.auth0.com/incidents/hq17dqrvgzxg Issues with Client Discovery Login https://status.planworth.co/incident/356857 Wed, 17 Apr 2024 15:37:00 -0000 https://status.planworth.co/incident/356857#5ed0d2edd2186c0c49b62da25e78b1a155a85ff6f89ac1829d18b66deeaaaaf9 The Login issue has a fix applied and is being monitored by Auth0: https://status.auth0.com/incidents/hq17dqrvgzxg Issues with Client Discovery Login https://status.planworth.co/incident/356857 Wed, 17 Apr 2024 15:11:00 -0000 https://status.planworth.co/incident/356857#df94dc3efad8d9c01e8d0347ed2b482b9b9841bff99ee02f9d228c38411f13e9 We have noticed an issue with Client Discovery login. The service degradation is related to an Auth0 issue. Auth0 Outage https://status.planworth.co/incident/280042 Mon, 30 Oct 2023 20:27:00 -0000 https://status.planworth.co/incident/280042#2df0d5936cd18955c5c3e6ab8c967ec75e5c5409c5506dd69ac28717d931d6e6 Login is available again. Auth0 Outage https://status.planworth.co/incident/280042 Mon, 30 Oct 2023 20:27:00 -0000 https://status.planworth.co/incident/280042#2df0d5936cd18955c5c3e6ab8c967ec75e5c5409c5506dd69ac28717d931d6e6 Login is available again. Auth0 Outage https://status.planworth.co/incident/280042 Mon, 30 Oct 2023 20:00:00 -0000 https://status.planworth.co/incident/280042#8c1216b274a948a47be075c550b9204d3ee27695e95ff72f53462b2b5e275872 Login is currently unavailable due to an Auth0 Outage. Auth0 Outage https://status.planworth.co/incident/280042 Mon, 30 Oct 2023 20:00:00 -0000 https://status.planworth.co/incident/280042#8c1216b274a948a47be075c550b9204d3ee27695e95ff72f53462b2b5e275872 Login is currently unavailable due to an Auth0 Outage. Planworth encountered an outage during which the service was unavailable for 3mins. The service was promptly restored. Degradation of service still exists. https://status.planworth.co/incident/204958 Tue, 09 May 2023 01:33:00 -0000 https://status.planworth.co/incident/204958#b43dd186afe2953b3af1b77647417df38f01b0240bd84414c745e988d5394d44 The degradation has been resolved and everything is operating as normal. Planworth encountered an outage during which the service was unavailable for 3mins. The service was promptly restored. Degradation of service still exists. https://status.planworth.co/incident/204958 Mon, 08 May 2023 20:27:00 -0000 https://status.planworth.co/incident/204958#1734011ac02fcad5f6aad1622ab61f8d1afc8d2686b002a157c60ffda4ead637 Planworth encountered an outage during which the service was unavailable for 3mins. The service was promptly restored. Degradation of service still exists. For further information, contact us via connect@planworth.co or via the in-app chat. Logging in via www.planworth.co is currently unavailable. Users can still login at app.planworth.co. https://status.planworth.co/incident/198035 Wed, 19 Apr 2023 17:34:00 -0000 https://status.planworth.co/incident/198035#e4d1b126d85bc7b66afe6f413478f49b991d31a1343df9bf2804ef361bdf7af7 planworth.co is back up. A root cause analysis will be conducted. Logging in via www.planworth.co is currently unavailable. Users can still login at app.planworth.co. https://status.planworth.co/incident/198035 Wed, 19 Apr 2023 14:04:00 -0000 https://status.planworth.co/incident/198035#06f9d9d843fcda9c4be3ce38f389ea0755fca2ba47346f43298b292317cf62a9 Logging in via planworth.co is currently unavailable. Users can still login at https://app.planworth.co. We are working on a resolution and will provide updates accordingly. Service Degradation https://status.planworth.co/incident/147214 Wed, 21 Dec 2022 17:28:00 -0000 https://status.planworth.co/incident/147214#d6817110c585f4be3b01d065f0a25d0a81401c1ae0e6657b68fb01aa4e28c474 This incident is now resolved and all authentication services in our US-1 environment are functioning without any further issues. Service Degradation https://status.planworth.co/incident/147214 Wed, 21 Dec 2022 16:57:00 -0000 https://status.planworth.co/incident/147214#51beb52a05dcf9029e4643e6d96cd1e1a75482f3fd8f7c89f74b98ad8c533c5c Auth0 is experiencing a service degradation in US-1 and are currently investigating Issues with Client Discovery Iogin https://status.planworth.co/incident/141994 Mon, 05 Dec 2022 21:49:00 -0000 https://status.planworth.co/incident/141994#5776caa068995c36cfebbb61e52e7bba1d5fb174bb055f19a0666aef126128a3 The login issue with Client Discovery has been fixed by Auth0 https://status.auth0.com/incidents/3fnx9qxpmp0f Issues with Client Discovery Iogin https://status.planworth.co/incident/141994 Mon, 05 Dec 2022 19:54:00 -0000 https://status.planworth.co/incident/141994#3a1d322c4b432c12ad4b2fdb96eb7800b80d0ac9f92ec0fd2743310920c04909 We have noticed an issue with the Client Discovery Iogin, users are not able to log in. 500 Internet Service Error is returned. Service Degradation https://status.planworth.co/incident/140208 Wed, 30 Nov 2022 00:30:00 -0000 https://status.planworth.co/incident/140208#5b31d65e68373a0a67d87fdd10577947e1e812627a819f4336042e478a346aed We have identified the source of the service degradation and resolved the issue. Service Degradation https://status.planworth.co/incident/140208 Tue, 29 Nov 2022 22:34:00 -0000 https://status.planworth.co/incident/140208#fcc66c4c4c66b7ee1e23a00857d7f105bbc3f93aab018e226c34e3a00252e7ca Users may experience Unexpected Errors when running scenarios. A resolution is being worked on. SideDrawer partial outage https://status.planworth.co/incident/130010 Tue, 01 Nov 2022 16:54:00 -0000 https://status.planworth.co/incident/130010#7a74ecf540b6d4a8f8fd7ed5098633c2ad488ae31d12349357940fdb549c2b01 The issue creating new SideDrawers has been resolved. Client Discovery Auth0 Partial Outage https://status.planworth.co/incident/131414 Mon, 31 Oct 2022 20:18:00 -0000 https://status.planworth.co/incident/131414#719b026988d5270ca0f8d6bd3c5218adf9fae449e945cb29a27b69028601b982 Automatically resolved by Auth0 Client Discovery Auth0 Partial Outage https://status.planworth.co/incident/131414 Mon, 31 Oct 2022 20:15:00 -0000 https://status.planworth.co/incident/131414#b1358cdc393738cd656f8754b0ad84aeebdf59e2341dd29ac7a38804eb88de51 Temporary outage on Auth0's side: service disruption in Auth0's US-3 environment SideDrawer partial outage https://status.planworth.co/incident/130010 Thu, 13 Oct 2022 23:09:00 -0000 https://status.planworth.co/incident/130010#bbe425314155ccb6ab4e78b906318d71393f30bfd1730a5db1c6dbd65da64c40 Unable to create new SideDrawers. Existing ones continue to work. The SideDrawer team has been contacted. Financial Insights is partially down https://status.planworth.co/incident/93469 Wed, 08 Jun 2022 21:05:00 -0000 https://status.planworth.co/incident/93469#e2bad610327e6784cbfcec0562f7698a614f56054cf80729574864b7c1f68ab4 The issue has been resolved Financial Insights is partially down https://status.planworth.co/incident/93469 Wed, 08 Jun 2022 19:58:00 -0000 https://status.planworth.co/incident/93469#fa46a568477759e185af17a6f3a3c07eacd5e4a0d89514db820857836ab467df Changes made to the sliders in the Financial Insights dashboard generate errors